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How do I add a product to an existing order?

We are very sorry but at the moment it is not possible to add a product to an existing order. We hope to be able to re-introduce this functionality soon and hope that it doesn't cause you too much inconvenience in the meantime.

What to do if you want to add an item to your order or increase the quantity of a product you have ordered:
If you want to add an item to an existing order or if you wish to increase the quantity of an item you have ordered you will need to create a new order on the website. It is not currently possible for you to add additional products to an existing order.

What to do if you want to cancel a product from an outstanding order:
We realise that from time to time people can change their mind about products they have ordered. If you wish to cancel a particular product from an order please log into your account and cancel the item from your order. If you have other products on your order they will be dispatched to you as soon as they become available. If the product you are cancelling is the only line on your order then the whole order will be cancelled.

What to do if you want to choose a replacement product:
If you have changed your mind about a product you have ordered or we have been unable to source it for you, you will need to cancel your original order and place a new one.

If you would like to speak to a member of our sales team please give us a call on 0870 429 3010.

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