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Can I change the date or other information on an invoice?

Read on if you'd like to know...

  • If you can change the information on an invoice.

In Brief...

  • When your order is despatched, we automatically send an invoice by post or email depending on how you've set the preferences on your account.
  • Unfortunately, we're not able to change any of the information printed on the invoice, including the date.

Further information
The information on the invoice (including the date) is tied in to our computer system. For this, and for legal reasons, we are NOT able to change any of the information on it.

To set your preferences so that you can get invoices by email, log onto your account by clicking the 'Login or create new account' icon on the right of our website. When you've logged on, scroll to "other options" section at the bottom and click "Edit communication preferences". On the next screen there is an option to get electronic invoices.

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