Channels

To establish which sales channels you are going to be launching your product in to
Each channel will sell products differently (i.e. potentially different systems)
Some products are not company-wide and are sold by select channels

Front door can be raised via Enterprise Front Door - Home (bt.com)
Raise an appropriate request under the ‘Create Idea’ tab, this can either be project or program led, or a work request
Each require their own individual work request to be raised - this will be raised by proposition, product or project managers
AIS should be engaged as early as possible once pre-requisites have been fulfilled - minimum 6-8 weeks before launch (complexity-dependent)

Salespeople are trained, comfortable and motivated to sell the product/proposition to customers
Salespeople are confident in providing our customers with the best experience possible via the enablement tools, systems and processes used to sell
Salespeople and sales leaders are confident that reporting supports both the management of the sales trading process and subsequent payment of commissions

Readiness Managers – Early strategic project scoping, focusing on SX / XD
Change Board – Manages governance and Impact Assessments
Channel Deployment – Gathering Subject Matter Experts from channels, forming Readiness tribe
Channel Improvement – Measuring post-launch success and cataloguing defects