Using technology to save lives
Blue Light IT Solutions
The emergency services face many challenges, including unprecedented demand, tight budgets and limited resource. Whether your emergency teams are attending the scene of an accident or handling calls at the control centre, the right technology gives them the tools they need to get the job done and ultimately, save lives.
We can guide you through three key areas of technology. The first thing is choosing the right device for your teams, wherever their work is. Secondly, we’ll show you how to get the most out of those devices and improve communications with headsets, docking solutions and accessories. And lastly, we’ll show you why it’s crucial to have a robust network to support all this new technology.
Devices
Surface devices for the emergency services
When you’re in charge of keeping critical services up and running, you need a device that empowers you to do more. Providing emergency workers with Surface devices will help them get the job done, whether they’re attending a scene, at the hospital or the station, or handling calls at a control centre.
Surface Laptop 3
- Work your entire shift without having to stop for a charge with all-day battery1.
- USB-C™ and USB-A ports allow emergency teams to connect to multiple displays, docking stations, charge accessories and more allowing productivity to flow.
- Be heard loud and clear in meeting rooms with new enhanced dual far-field Studio Mics and improved Omnisonic Speakers.
- Maintain control of sensitive data and statistics information with a removable hard drive for data retention2.
Surface Hub 2S
- Discuss new cases, incidents and policies in pre-shift meetings with employees using the Surface Hub 2 Camera 3.
- Collaborate with teams and share documents in real time with premium sound and audio.
- View and engage in meetings remotely via Microsoft Teams4
- Display debriefs on a large 4K screen to deliver the best customer service.
- Map out plans with Surface Hub 2 Pen3 for lifelike writing and drawing.
Surface Pro X
Laptop mode:
- Connect to multiple displays and accessories with a USB-C™ Surface Dock5 to view applications concurrently.
- Free yourself on the go using a detachable type cover5.
- Enable people to digitally sign eDocs on the spot with Surface Pen6 and use it to intuitively navigate browsers and apps.
Tablet mode:
- Scan documents with superior quality via high-definition autofocus cameras.
- Get signatures on the spot with Surface Pen5 and electronic signature integration.
- Carry the lightweight device around all day effortlessly.
Surface Pro 7
Laptop mode:
- Work your entire shift with all-day battery1.
- Go paperless and take your lightweight device out with you.
- Scan documents with high-definition, autofocus cameras.
- Integrate seamlessly with third-party accessories via Surface Pro 7’s USB-A and USB-C™ ports.
Tablet mode:
- Run Microsoft StaffHub, Excel, and other line of business apps concurrently.
- Transform into a full workstation using the Surface Dock5 or built-in USB-C™ ports.
- Detach the type cover5 and switch to tablet mode on the go.
Protect your investment with Urban Armor Gear
For emergency workers, having the right devices is essential. But in order to protect your investment, you need to choose cases that’ll withstand drops and spills in the toughest environments. That’s where Urban Armor Gear can help. Urban Armor Gear stock a huge range of rugged cases to protect your devices, so your emergency workers can focus on the task at hand.
Urban Armor Gear Surface Go Metropolis Cover
- Lightweight materials in a rugged, low-profile design
- Built-in aluminium kickstand and Surface Pen storage
- Meets military drop-test standards when used with Microsoft Type Cover Keyboard
Urban Armor Gear Scout for Surface Go with Hand Strap
- Easy access buttons and shoulder strap compatible
- Feather-light construction with an impact resistant core
- Built in hand strap and Surface Pen holder for easy use on the go
Urban Armor Gear Metropolis Series for Surface Pro 7
- Lightweight materials in a rugged, low-profile design
- Built-in aluminium kickstand and Surface Pen storage
- Meets military drop-test standards when used with Microsoft Type Cover Keyboard
Rugged devices from Samsung – easy to use, hard to break
In an unpredictable world, emergency workers need devices that offer high performance and the best protection. That’s why Samsung offers a range of rugged devices, designed to withstand the challenging work environments that paramedics, police officers and firefighters face. They offer peace of mind and the reliability workers have come to expect from Samsung, together with innovative features and the familiarity of a customer device—slim, lightweight and with an edge-to-edge screen. Samsung Galaxy rugged technology has been designed to help frontline employees overcome barriers in challenging environments.
Samsung Galaxy XCover 4s Enterprise Edition
Military grade protection for your device
All Samsung rugged devices are built to MIL-STD 810G certification and are water, dust and drop-resistant. So, emergency teams can be confident when using them in any situation—even if it’s wet or you’re wearing gloves.
Shop nowSamsung Galaxy XCover Pro Enterprise Edition
Making connections in the toughest environments
POGO pins on the side of your device provide convenient charging of multiple devices, enabling continuous use to avoid disruptions. Mission critical devices can be charged in an upright position, so you can continue to use them without the need for cables
Shop now
Mobile management made easy with Samsung
Mobile management made easy with Samsung
The best of Samsung, packaged for public sector.
Samsung Galaxy Enterprise Edition is a complete suite of mobile technology and services designed to give you more – more choice, more control and more protection. This solution makes it easy to configure, update, deploy and run your mobile technology across your entire organisation.
Give your people technology that makes sure they’re securely connected, so they can stay productive in any situation. Choose from a range of industry-leading Samsung mobile devices, with options to suit every organisation and budget.
Features of Samsung Enterprise Edition
Knox Suite
Secure, deploy and manage your mobile fleet straight out of the box.
Knox Set-up Service
Galaxy Enterprise Edition includes a base build of KNOX to get your business started.
Extended Product Lifecycle
Maintain a consistent fleet of Samsung devices.
4 Year Security and Maintenance Releases
Stay ahead of security threats.
3 Year Enhanced Support
Enhanced support to keep you and your people going.
Samsung Galaxy Enterprise Edition Devices
Communications
Superior communication in critical situations
For the emergency services, every minute matters. Communications have to be crystal clear, with no room for error. Give your emergency workers the tools they need to hear and be heard with Jabra audio solutions.
Jabra Engage headsets – performance under pressure
Jabra Engage professional wireless headsets are engineered specifically for people who are on calls throughout the day. These headsets offer superior call quality, mobility and comfort, which makes a huge difference to an emergency call handler that has to work accurately, make decisions and take control in stressful situations.
Jabra Engage headsets feature the latest wireless technology, and:
- Integrated busylight
- Connectivity with up to 5 devices6
- Up to 13 hours of talk-time
- 150 metres of range
- Advanced noise-cancelling microphone
For emergency teams working in the control centre, we recommend:
Jabra Engage 65 Stereo DECT Dual Connectivity Desk phone and...
mfr#:9559-553-117
£234.67
ex VAT
£200.90
ex VAT
£261.06
ex VAT
£275.04
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£268.51
ex VAT
For emergency teams working in the control centre, we recommend:
Jabra Engage 50
Superior quality for critical calls
The Jabra Engage 50 headset is engineered for softphone environments, with features to combat noise and interruptions – critical in a control centre handling emergency calls. With a unique, 3-microphone system for superior call quality and multi-coloured status lights to deter interruptions, this headset helps call handlers stay cool under pressure.
Jabra Engage 50 at a glance
- 3-microphone system
- Stereo sound and super wideband
- Customisable status lights on both earcups
- Live microphone guidance for call handlers
- Rich call analytics for the organisation
- USB-C connectivity. USB-A connectivity also available
Jabra Evolve2
The best just got better
In a high-pressure environment like an emergency services control centre, the need for outstanding concentration and collaboration is paramount. Jabra re-engineered their world-leading Evolve2 Series in every single way, offering significant performance enhancements across the board including cutting‐edge digital hybrid Active Noise‐Cancellation – vital in an environment where every second counts.
Jabra Evolve2 at a glance
- Certified for MS Teams and dedicated Teams button
- New and improved busylight to combat interruptions
- Rich audio experience and incredible call performance
- Designed for ultimate all-day comfort with premium materials
- Upgradeable platform for a future-proof investment
- UC-certified for seamless communication
Ready for your team, ready for teams
Level up your meetings with Jabra PanaCast and Speak 750
Huddling together is off the table for a little while, but that doesn’t mean your small meeting rooms are out of commission. You still need to be able to see each other face to face when you’re making important decisions, especially with the extra strain on emergency teams right now.
You just need high quality audio and video that’s compatible with social distancing. With Jabra PanaCast, 180° room coverage lets you get everyone in the picture while still maintaining a safe distance, as the rich simultaneous audio of the Jabra Speak 750 allows everyone to speak and be heard at the same time.
Seamless integration with Teams
Jabra PanaCast and Speak 750 integrate seamlessly with Microsoft Teams, enabling emergency workers to be more productive. A dedicated Microsoft Teams button on the Speak 750 allows you to jump on a call or join a meeting instantly, while plug-and-play connectivity lets you focus on what matters, rather than wasting time on setup.
Learn more
Premium performance headsets from BlueParrott
Engineered for use with Microsoft Teams Walkie Talkie
BlueParrott’s C300-XT MS and B450-XT MS compact headsets are engineered for professionals working in high-noise environments, and who need to open a direct line of communication with team members. It’s perfect for emergency workers in the field, enabling them to communicate clearly and stay productive when it matters most.
Push-to-talk experience
Push-to-talk connects team members across departments and locations. It enables clear, instant, and secure cloud voice communication, turning smartphones and tablets into a walkie-talkie. This functionality is built natively into Teams, reduces the number of devices emergency workers must carry, and lowers costs for IT. Unlike analogue devices with unsecure networks, you don’t have to worry about crosstalk or eavesdropping from outsiders. And since Walkie Talkie works over Wi-Fi or cellular data, it can be used across geographic locations.
Learn more
BlueParrott C300-XT MS
With push-to-talk and MS Walkie Talkie in Teams
- Engineered for use with Microsoft Teams Walkie Talkie1
- 80% noise cancellation
- Up to 10 hours of talk-time
- High performance, compact design
- IP65-rated dust and water tight
- Three comfortable wearing styles
- VoiceControl™ for hands-free use
- Three-year warranty
BlueParrott B450-XT MS
Premium performance for use with Microsoft Teams Walkie Talkie
- Engineered for use with Microsoft Teams Walkie Talkie
- Blocks out 96% of background noise
- Up to 24 hours of talk-time
- Tough, IP54-rated design
- USB-C charging
- Padded headband and large, cushioned earcup
- VoiceControl™ for hands-free use
- Three-year warranty
Stay productive with on-the-go headsets from BlueParrott
£78.65
ex VAT
Monitors
USB-C docking technology
Compatibility with phone, tablet, mini-pc and notebook technology via USB-C for freedom to work anywhere
Philips’ range of monitors are engineered with an integrated docking solution based on the USB Type-C standard (Thunderbolt™ standard), delivering a simple, practical way to carry different signals on the same cable. The USB-C range also includes built-in RJ45 ethernet and DaisyChain capability for multi-monitor set-ups. Now you can rely on a single solution for transferring data, connecting video and powering devices – which could make all the difference for emergency teams in critical, time-sensitive situations.
£162.24
ex VAT
Philips B Line 241B7QUBHEB LED monitor 24" (23.8" viewable...
mfr#:241B7QUBHEB/00
£220.57
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£202.10
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£194.34
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Ultra and SuperWide solutions - a new level of productivity
Ultra and SuperWide Philips screens are designed with multitasking in mind, making them an invaluable asset for emergency teams.
- Connect and view two different sources at the same time with advanced Multiview technology.
- HDMI, DVI and DisplayPort connections let emergency teams access almost any device while USB 3.0 and USB-C connectivity provides fast data transfer.
- IPS panel delivers distortion-free viewing from any angle, which is crucial in an environment such as a control centre.
- Slim, elegant design with ultra-narrow bezel further maximises the viewing area, so call handlers can easily monitor multiple tasks or communications.
£443.97
ex VAT
£360.20
ex VAT
£753.91
ex VAT
Invest in infrastructure with BT and Cisco
In this publication we’ve guided you through some of the next-gen devices, communication solutions and accessories that are already making a difference to the emergency services across the UK. However, when you invest in new technology, you must also consider whether your network can support increased demand.
We can be your partner of choice for all Cisco and Cisco Meraki products and solutions, whether you simply need a hardware supplier for access points and routers, or you want to upgrade your infrastructure with security in mind. We’re perfectly placed to help you on your digital journey, working in partnership with you and Cisco at every step.
What’s next?
Our IT Specialists will work together with Cisco's dedicated blue light teams to give you access to free trials. These free trials give you the opportunity to experience how Cisco's broad portfolio can support your mission critical digital transformation.
There are 6 free trials available
Test drive any Cisco Meraki cloud networking product
Order free gear, and we’ll ship it to you and provide technical support to set it up
Try all the latest Webex meeting features for 30 days
Try Webex for free and enjoy unlimited meetings for up to 50 participants at once
Try Cisco Umbrella for 14 days
Experience how simple and effective Umbrella security is with a 14 day trial.
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Continuously find, stop and remove advanced malware from your endpoints
See what’s on your network with a free NGFW scan
Tell us if you’re interested in a Network Security Health Check.
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Simply get in touch if you’d like a free 30 day trial
Things you need to know
- Up to 11.5 hours of battery life based on typical Surface device usage.
- Hard drive is not user removable. Hard drive is only removable by skilled technician following Microsoft provided instructions.
- One (1) Surface Hub 2 Pen and one (1) Surface Hub 2 Camera included with Surface Hub 2S. Additional accessories sold separately
- Software license required for some features. Sold separately
- Microsoft Teams Walkie Talkie is currently available for Android. iOS to come soon
- Sold Separately.
