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Industry-Best Warranty Terms by NETGEAR

NETGEAR becomes the only networking vendor to offer Lifetime 24/7 Technical Support* for business products.

With businesses today relying on their network infrastructure in order to operate at maximum efficiency, it is increasingly important to limit outages and downtime as much as possible. By extending availability to a 24/7 technical support system on a lifetime basis, NETGEAR gives organizations the vital support they need to maximize their existing infrastructure.

Additionally, in order to better serve customers quickly and efficiently, Netgear are now offering Next Business Day Shipping* coverage that aligns with the full length of its hardware warranties on business products.

With the enhancement to their warranty and support offerings, NETGEAR is setting a new standard and making it easier than ever for their channel partners and customers to resolve issues quickly.

Matthias Machowinski,Infonetics Research

Business Warranty Protection*

Hardware Warranty

Next Business Day Shipping

Technical Support (24x7)

5 Years Lifetime 5 Years Lifetime 90 Days Phone Lifetime Chat
Switches unmanaged up to fully managed N/A tick N/A tick tick tick
Wireless: Controllers and APs N/A tick N/A tick tick tick
Firewalls N/A tick N/A tick tick tick
ReadyNAS desktop - RN300/500/600 tick N/A tick N/A tick tick
ReadyNAS rackmount tick N/A tick N/A tick tick
ReadyNAS drives: Enterprise class tick N/A tick N/A tick tick
ReadyDATA tick N/A tick N/A tick tick
ReadyDATA drives tick N/A tick N/A tick tick

24x7 Lifetime Technical Support will only make it easier to troubleshoot issues, enabling us to cut costs in the long run.

Dave Dozier, CEO of ECO-IT Cloud Services

Terms and Conditions

* Lifetime Technical Support is provided via free phone support for first 90 days, and via free online chat thereafter. Next Business Day Shipping may not be available in all localities worldwide.

For more information on hardware warranty, click here.

For frequently asked questions about the ProSAFEĀ® Lifetime Warranty, click here.

For more information on Next Business Day Replacement, click here.

For more information on Technical Support, click here.

Your product needs to be registered with NETGEAR in order to be entitled to the support services mentioned above. Click here to register.

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