Description
The level of cover offered by PrimeSupport can be increased even further with a "uplift" package which increases the duration of the agreement to 3 years.
This also will provide a loan unit the next working day should the customer's unit need to be repaired.
Specifications
Summary
- Product Description
- Sony PrimeSupport Plus - extended service agreement - 3 years - pick-up and return
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Repair Time
- 5 days (guaranteed turnaround time)
- Service Availability
- 12 hours a day / 6 days a week
- Designed For
- VPL-SW526, SW536, SX536
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Repair Time
- 5 days (guaranteed turnaround time)
- Service Availability
- 12 hours a day / 6 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 5 days - availability: 12 hours a day (9:00 AM - 9:00 PM) / Monday-Saturday , Technical support - phone consulting - 3 years - availability: 12 hours a day (9:00 AM - 9:00 PM) / Monday-Saturday , Extended service agreement - loan unit - 3 years - carry-in - response time: next business day
Compatibility Information
- Designed For
- Sony VPL-SW526, SW536, SX536
