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Sony PrimeSupport Plus Extended service agreement 2 Years

Sony PrimeSupport Plus Extended service agreement 2 Years

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Quicklinx: 9RLLWS00 Mfr#: PS.VPL.SESERIES.2Y
Contract Length: 2years
Response Type: Pro
Ordered upon request
£91.87 ex VAT
£110.24 inc VAT
Qty
Standard delivery Product out of stock. Due date unavailable.

Description

The level of cover offered by PrimeSupport can be increased even further with a "uplift" package which increases the duration of the agreement to 3 years.

This also will provide a loan unit the next working day should the customer's unit need to be repaired.

  • Standard repair

    Where the issue cannot be resolved by the Helpdesk, they will arrange to collect the faulty unit for repair. They target to collect the faulty unit within two working days of escalation and they will repair the unit and return it to You. They reserve the right to replace items beyond economic repair with a refurbished model of a similar specification.
  • Replacement laser

    If diagnosis shows that the laser is emitting no light, then they will issue a replacement laser. Note: The natural reduction of Laser brightness over time does not constitute failure. Only lasers which have zero brightness are deemed to be failed. They will arrange to collect the faulty unit for replacement.
  • Logistics covered

    Their repair center will inspect the unit. If they find the unit suffers from accidental damage or no fault is found they may invoice You for the cost of shipment & labor. Units can be collected from and returned to any address within mainland areas of EU countries, Norway and Switzerland. For all other areas, please contact the helpdesk for further assistance. Regardless of repair route chosen by the helpdesk, all parts and labor costs will be covered under this agreement subject to the standard terms and conditions. Some geographical locations outside the EU, may cause shipment delays, which will result in a longer resolution time.

Specifications

Summary

Product Description
Sony PrimeSupport Pro - extended service agreement - 2 years - 4th/5th year - pick-up and return
Type
Extended service agreement
Service Included
Parts and labour
Location
Pick-up and return
Return Shipment
At manufacturer expense
Full Contract Period
2 years
Support Period
4th and 5th year
Designed For
VPL-SW526, SW536, SX536


Detailed Specification

General

Service Included
Parts and labour
Location
Pick-up and return
Return Shipment
At manufacturer expense
Full Contract Period
2 years
Support Period
4th and 5th year

Details

Service & Support
Extended service agreement - parts and labour - 2 years - pick-up and return , Technical support - phone consulting - 2 years - availability: 9 hours a day (9:00 AM - 6:00 PM) / Monday-Friday

Compatibility Information

Designed For
Sony VPL-SW526, SW536, SX536

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Contract Length: 2years
Response Type: Pro
Brand: Sony
Price Range Ex VAT: £50 - £100
Stock Status: Ordered upon request
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