Description
Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, Dell SonicWALL Dynamic Support 8x5 includes Telephone/Web-based Support, Software/Firmware Updates, Hardware Replacement, and Support Tools.
Specifications
Summary
- Product Description
- SonicWall Dynamic Support 8X5 - extended service agreement - 1 year - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 1 year
- Response Time
- Next day
- Service Availability
- 8 hours a day / 5 days a week
- Designed For
- SonicWall TZ 205, TZ 205 TotalSecure, TZ 205 Wireless-N, TZ 205 Wireless-N TotalSecure
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 1 year
- Response Time
- Next day
- Service Availability
- 8 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - replacement - 1 year - shipment - response time: next day , Technical support - phone consulting - 1 year - availability: 8 hours a day / Monday-Friday , Technical support - web support - 1 year - availability: 8 hours a day / Monday-Friday , New releases update - 1 year
Compatibility Information
- Designed For
- SonicWall TZ 205, TZ 205 TotalSecure, TZ 205 Wireless-N, TZ 205 Wireless-N TotalSecure