Description
IBM e-ServicePac is an Internet-enabled registration tool that offers increased flexibility and availability of service to customers and business partners. IBM offers e-ServicePacs to provide warranty services for PC servers, desktop and mobile product lines. This solution provides customers with the quick activation of IBM services, simple procedure for business partners or end users logging onto an IBM Internet site, a single authorization number allowing a customer to activate multiple machines for easier reference when requesting service and attachment capabilities to eliminate need for duplicate data entry.
Eligible Machine Types are: 8841 - all models.
Specifications
Summary
- Product Description
- Lenovo Onsite Repair - extended service agreement - 1 year - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 4 hours (target time)
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- eServer xSeries 236 8841; Server Rack 9308; System x3450 7948; x3650 M2 7947; x3650 M3 7945; x3800 8866
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 4 hours (target time)
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 9 hours a day / Monday-Friday
Compatibility Information
- Designed For
- IBM eServer xSeries 236 8841 , IBM Server Rack 9308 , Lenovo System x3450 7948 , Lenovo System x3650 M2 7947 , Lenovo System x3650 M3 7945 , Lenovo System x3800 8866
