Description
The Essentials ServicePac offering provides three-year, 24x7x4 hour response or 24x7x24 hour committed service hardware warranty upgrade (dependent on country), including three-year remote technical software support for clients running Microsoft Windows and Linux (Red Hat and SUSE) operating systems. IBM Systems Director support is also included.
Specifications
Summary
- Product Description
- Lenovo Essentials ServicePac - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
- Localisation
- Belgium, Denmark, Finland, France, Netherlands, Norway, Sweden, United Kingdom
- Designed For
- BladeCenter E 8677; BladeCenter HC10 7996; HS22 7870; HS22V 7871; HX5 7872; LS22 7901; System x3200 M3 7327; x3550 7978; x3550 M2 7946; x3550 M3 7944; x3620 M3 7376; x3630 M3 7377
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
- Localisation
- Belgium, Denmark, Finland, France, Netherlands, Norway, Sweden, United Kingdom
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- Lenovo BladeCenter E 8677 , Lenovo BladeCenter HC10 7996 , Lenovo BladeCenter HS22 7870 , Lenovo BladeCenter HS22V 7871 , Lenovo BladeCenter HX5 7872 , Lenovo BladeCenter LS22 7901 , Lenovo System x3200 M3 7327 , Lenovo System x3550 7978 , Lenovo System x3550 M2 7946 , Lenovo System x3550 M3 7944 , Lenovo System x3620 M3 7376 , Lenovo System x3630 M3 7377