Description
IBM e-ServicePac is an Internet-enabled registration tool that offers increased flexibility and availability of service to customers and business partners. IBM offers e-ServicePacs to provide warranty services for PC servers, desktop and mobile product lines. This solution provides customers with the quick activation of IBM services, simple procedure for business partners or end users logging onto an IBM Internet site, a single authorization number allowing a customer to activate multiple machines for easier reference when requesting service and attachment capabilities to eliminate need for duplicate data entry.
Eligible Machine Types are: 8670 - all models, 8673 - all models, 8678 - all models, 8830 - all models, 8832 - all models, 8839 - all models, 8840 - all models, 8842 - all models.
Specifications
Summary
- Product Description
- Lenovo Onsite Repair - extended service agreement - 1 year - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 4 hours (target time)
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- Eserver xSeries 305 8673, 8673 DC Power; 335 8676, 8676 DC Power, 8830; 343 8847; 345 8670; eServer xSeries 346 8840; BladeCenter HS20 8678, 8832; HS40 8839; JS20 8842; LS41 7972; System x3550 M2 7946; x3550 M3 7944; x3655 7985
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 4 hours (target time)
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 9 hours a day / Monday-Friday
Compatibility Information
- Designed For
- IBM eserver xSeries 305 8673, 8673 DC Power , IBM eserver xSeries 335 8676, 8676 DC Power, 8830 , IBM eserver xSeries 343 8847 , IBM eserver xSeries 345 8670 , IBM eServer xSeries 346 8840 , Lenovo BladeCenter HS20 8678, 8832 , Lenovo BladeCenter HS40 8839 , Lenovo BladeCenter JS20 8842 , Lenovo BladeCenter LS41 7972 , Lenovo System x3550 M2 7946 , Lenovo System x3550 M3 7944 , Lenovo System x3655 7985
