Description
The Essentials ServicePac offering provides three-year, 24x7x4 hour response or 24x7x24 hour committed service hardware warranty upgrade (dependent on country), including three-year remote technical software support for clients running Microsoft Windows and Linux (Red Hat and SUSE) operating systems. IBM Systems Director support is also included.
Specifications
Summary
- Product Description
- Lenovo Essentials ServicePac - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
- Localisation
- Belgium, Denmark, Finland, France, Netherlands, Norway, Sweden, United Kingdom
- Designed For
- BladeCenter HS12 8028; HS21 8853; HS21 XM 7995; System x3100 M3 4253; x3200 M3 7328; x3250 M3 4251; BladeCenter HS12 8028; HS21 8853; HS21 XM 7995; System x3100 M3 4253; x3200 M3 7328; x3250 M3 4251
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
- Localisation
- Belgium, Denmark, Finland, France, Netherlands, Norway, Sweden, United Kingdom
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- IBM BladeCenter HS12 8028 , IBM BladeCenter HS21 8853 , IBM BladeCenter HS21 XM 7995 , IBM System x3100 M3 4253 , IBM System x3200 M3 7328 , IBM System x3250 M3 4251 , Lenovo BladeCenter HS12 8028 , Lenovo BladeCenter HS21 8853 , Lenovo BladeCenter HS21 XM 7995 , Lenovo System x3100 M3 4253 , Lenovo System x3200 M3 7328 , Lenovo System x3250 M3 4251
