Description
IBM e-ServicePac is an Internet-enabled registration tool that offers increased flexibility and availability of service to customers and business partners. IBM offers e-ServicePacs to provide warranty services for PC servers, desktop and mobile product lines. This solution provides customers with the quick activation of IBM services, simple procedure for business partners or end users logging onto an IBM Internet site, a single authorization number allowing a customer to activate multiple machines for easier reference when requesting service and attachment capabilities to eliminate need for duplicate data entry.
Eligible Machine Types are: 8482 - all models; 8836 - all models.
Specifications
Summary
- Product Description
- Lenovo Onsite Repair - extended service agreement - 1 year - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 4 hours (target time)
- Service Availability
- 24 hours a day / 7 days a week
- Designed For
- eServer xSeries 100 8486; 206 8482, 8487; 206m 8485, 8490; 226 8488; eserver xSeries 306 8489, 8836; eServer xSeries 306m 8491, 8849; Storage Enclosure 1735; BladeCenter HC10 7996; HS12 8014, 8028; LS21 7971; System x3100 M4 2582; x3105 4347; x3250 4364, 4365
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 4 hours (target time)
- Service Availability
- 24 hours a day / 7 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- IBM eServer xSeries 100 8486 , IBM eServer xSeries 206 8482, 8487 , IBM eServer xSeries 206m 8485, 8490 , IBM eServer xSeries 226 8488 , IBM eserver xSeries 306 8489, 8836 , IBM eServer xSeries 306m 8491, 8849 , IBM Storage Enclosure 1735 , Lenovo BladeCenter HC10 7996 , Lenovo BladeCenter HS12 8014, 8028 , Lenovo BladeCenter LS21 7971 , Lenovo System x3100 M4 2582 , Lenovo System x3105 4347 , Lenovo System x3250 4364, 4365
