Description
IBM e-ServicePac is an Internet-enabled registration tool that offers increased flexibility and availability of service to customers and business partners. IBM offers e-ServicePacs to provide warranty services for PC servers, desktop and mobile product lines. This solution provides customers with the quick activation of IBM services, simple procedure for business partners or end users logging onto an IBM Internet site, a single authorization number allowing a customer to activate multiple machines for easier reference when requesting service and attachment capabilities to eliminate need for duplicate data entry.
Eligible Machine Types are: 8480 - all models, 8843 - all models, 8848 - all models.
Specifications
Summary
- Product Description
- Lenovo Onsite Repair - extended service agreement - 1 year - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 4 hours (target time)
- Service Availability
- 24 hours a day / 7 days a week
- Designed For
- Eserver 325 8835; eServer 326 8848; 326m 7969; eserver xSeries 205 8480; 205VL 8480; 325 8835; 382 8834; BladeCenter HS20 8843; HS22 7870; HS22V 7871; JS21 8844; System x3200 M2 4367, 4368; x3250 M2 4190, 4194
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 4 hours (target time)
- Service Availability
- 24 hours a day / 7 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- IBM eserver 325 8835 , IBM eServer 326 8848 , IBM eServer 326m 7969 , IBM eserver xSeries 205 8480 , IBM eserver xSeries 205VL 8480 , IBM eserver xSeries 325 8835 , IBM eserver xSeries 382 8834 , Lenovo BladeCenter HS20 8843 , Lenovo BladeCenter HS22 7870 , Lenovo BladeCenter HS22V 7871 , Lenovo BladeCenter JS21 8844 , Lenovo System x3200 M2 4367, 4368 , Lenovo System x3250 M2 4190, 4194
