Description
IBM e-ServicePac is an Internet-enabled registration tool that offers increased flexibility and availability of service to customers and business partners. IBM offers e-ServicePacs to provide warranty services for PC servers, desktop and mobile product lines. This solution provides customers with the quick activation of IBM services, simple procedure for business partners or end users logging onto an IBM Internet site, a single authorization number allowing a customer to activate multiple machines for easier reference when requesting service and attachment capabilities to eliminate need for duplicate data entry.
Eligible Machine Types are: 8648 - all models; 8837 - all models.
Specifications
Summary
- Product Description
- Lenovo Onsite Repair - extended service agreement - 1 year - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 4 hours (target time)
- Service Availability
- 24 hours a day / 7 days a week
- Designed For
- eServer 326m 7992; eServer xSeries 226 8648; 336 8837; BladeCenter HS20 7981; HS21 8853; HS21 XM 7995; LS20 8850; System x3200; x3200 M3 7327, 7328; x3250 M3 4251, 4252; x3400 7973, 7974, 7975, 7976; x3455 7940, 7941, 7984
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 4 hours (target time)
- Service Availability
- 24 hours a day / 7 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- IBM eServer 326m 7992 , IBM eServer xSeries 226 8648 , IBM eServer xSeries 336 8837 , Lenovo BladeCenter HS20 7981 , Lenovo BladeCenter HS21 8853 , Lenovo BladeCenter HS21 XM 7995 , Lenovo BladeCenter LS20 8850 , Lenovo System x3200 , Lenovo System x3200 M3 7327, 7328 , Lenovo System x3250 M3 4251, 4252 , Lenovo System x3400 7973, 7974, 7975, 7976 , Lenovo System x3455 7940, 7941, 7984
