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HPE Foundation Care 3Y FC Parts Exch

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Quicklinx: C7SDWS00 Mfr#: H1RM7E
Contract Length: 3years
Response Type: Next Business Day Parts Exchange Service
Stock Status: In Stock
More than 50 in stock
£88.10 ex VAT
£105.72 inc VAT
Qty
Standard delivery Delivered within 3 working days

Description

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.

Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support for HPE Networking products provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available.

  • Simplify your support experience

    Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
  • Reduce complexity

    Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
  • Reduce downtime

    Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
  • Prepare for growth

    Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
  • Boost control and management

    Leverage online visibility into your assets and support status with the HPE Support Center website.
  • Foundation Care call-to-repair service

    Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.

Specifications

Summary

Product Description
HPE Foundation Care Next Business Day Parts Exchange Service - extended service agreement - 3 years - shipment
Type
Extended service agreement
Service Included
Advance parts replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Service Availability
Business hours


Detailed Specification

General

Service Included
Advance parts replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Service Availability
Business hours

Details

Service & Support
Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - availability: business hours , Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday , Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday , New releases update - 3 years , Product info support - web knowledge base access - 3 years

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Contract Length: 3years
Response Type: Next Business Day Parts Exchange Service
Brand: HPE
Stock Status: In Stock
Price Range Ex VAT: 50 - 100
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