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HPE Foundation Care 24x7 Service Extended Service Agreement 3 Years On-Site

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Quicklinx: 9QXRWS00 Mfr#: U2HM6E
Contract Length: 3years
Response Type: 24x7 Service
Stock Status: In Stock
10 in stock
£1,290.47 ex VAT
£1,548.56 inc VAT
Qty
Standard delivery Delivered within 3 working days

Description

HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.

  • Simplify your support experience

    Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
  • Reduce complexity

    Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
  • Reduce downtime

    Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
  • Prepare for growth

    Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
  • Boost control and management

    Leverage online visibility into your assets and support status with the HPE Support Center website.
  • Foundation Care call-to-repair service

    Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.

Specifications

Summary

Product Description
HPE Foundation Care 24x7 Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week


Detailed Specification

General

Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week

Details

Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 3 years , Product info support - web knowledge base access - 3 years , New releases update - 3 years

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Contract Length: 3years
Response Type: 24x7 Service
Brand: HP
Stock Status: In Stock
Price Range Ex VAT: 1000 - 1500
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