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HP Care Pack Support Plus 24 Extended Service Agreement 5 Years On-site Parts and Labour

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Quicklinx: 7QLVWS00 Mfr#: UV054E
Contract Length: 5years
Response Type: Support Plus 24
Ordered upon request
£5,430.81 ex VAT
£6,516.97 inc VAT
Qty
Standard delivery Product out of stock. Due date unavailable.

Description

HP 5 year Support Plus 24 MSA2000 G3, Snapshot 64 and Volume Copy Service

  • Telephone software support

    An HPE Response Center engineer provides problem-analysis and problem-resolution support within 2 hours after your call is logged. The Center also offers help with trouble-shooting problems and setting configuration parameters, as well as usage assistance for applications, operating systems, and utilities.
  • 4-hour response onsite hardware support

    For issues that cannot be resolved remotely, HPE Services delivers onsite technical support to return your covered hardware products to operational condition, repairing or replacing components or entire units as necessary. An HPE authorized representative arrives at your site within 4 hours after your call is logged. Your coverage includes all required parts and materials.
  • 24x7x365 coverage

    Onsite and remote services are available around the clock, including all holidays.

Specifications

Summary

Product Description
HPE Support Plus 24 - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week


Detailed Specification

General

Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week

Details

Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday , Web knowledge base access - 5 years , New releases update - 5 years

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Contract Length: 5years
Response Type: Support Plus 24
Brand: HP
Price Range Ex VAT: £1500+
Stock Status: Ordered upon request
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