Description
HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Day Exchange Hardware Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Designed For
- Envy 100 D410a, 110 D411a, 114 D411c, 120, 121, 7640, 7643; Photosmart 7510 C311a, C7180, eStation C510a, Ink Advantage K510a, Premium C309g, Premium C310a, Premium Fax C309a, Premium Fax C410a, Premium Fax C410b, Premium Fax C410d
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day , Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
- Designed For
- HP Envy 100 D410a, 110 D411a, 114 D411c, 120, 121, 7640, 7643 , HP Photosmart 7510 C311a, C7180, eStation C510a, Ink Advantage K510a, Premium C309g, Premium C310a, Premium Fax C309a, Premium Fax C410a, Premium Fax C410b, Premium Fax C410d
