Description
HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.
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Comprehensive support
The Electronic HP Care Pack offers support for a wide range of HP products, ensuring that users receive timely assistance whenever needed. -
Tailored assistance
Tailored assistance is a key feature that meets the unique needs of businesses by providing support based on specific product usage.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Day Exchange Hardware Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Designed For
- Officejet 200, 202, 250 Mobile, 5742, 5744, 9012e, H470, H470b; Officejet Pro 6978, 7720 Wide Format, 7740 Wide Format, 9010, 9010e, 9015e, 9018, 9018e, 9720 Wide Format
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day , Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
- Designed For
- HP Officejet 200, 202, 250 Mobile, 5742, 5744, 9012e, H470, H470b , HP Officejet Pro 6978, 7720 Wide Format, 7740 Wide Format, 9010, 9010e, 9015e, 9018, 9018e, 9720 Wide Format
