Description
HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Day Exchange Hardware Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Designed For
- Officejet 100, 150 Mobile L511a, 200, 202, 250 Mobile, 252 Mobile, 6700 Premium H711n, 6812, 6815, 6820, 6951, 7000 E809a, 7610 Wide Format, 7612 Wide Format, H470, H470b, H470wbt; Officejet Pro 8720, 8725, 9010, 9015, 9015e, 9016
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day , Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
- Designed For
- HP Officejet 100, 150 Mobile L511a, 200, 202, 250 Mobile, 252 Mobile, 6700 Premium H711n, 6812, 6815, 6820, 6951, 7000 E809a, 7610 Wide Format, 7612 Wide Format, H470, H470b, H470wbt , HP Officejet Pro 8720, 8725, 9010, 9015, 9015e, 9016
