Description
HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Day Exchange Hardware Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Designed For
- Color LaserJet Pro M154a, M154nw, M155a, M155nw, M254dw, M254nw, M255dw, M255nw; LaserJet 1018; LaserJet Pro M102a, M102w, M118dw, M12a, M12w, M15a, M15w, M201dw, M201n, M203d, M203dn, M203dw, MFP M26a, MFP M26nw, MFP M28a, MFP M28w, MFP M29w, MFP M31w, P1102, P1102W, P1109W, P1566, P1606DN
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day , Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
- Designed For
- HP Color LaserJet Pro M154a, M154nw, M155a, M155nw, M254dw, M254nw, M255dw, M255nw , HP LaserJet 1018 , HP LaserJet Pro M102a, M102w, M118dw, M12a, M12w, M15a, M15w, M201dw, M201n, M203d, M203dn, M203dw, MFP M26a, MFP M26nw, MFP M28a, MFP M28w, MFP M29w, MFP M31w, P1102, P1102W, P1109W, P1566, P1606DN