Description
HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Day Exchange Hardware Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Designed For
- HP 301; Deskjet 5940xi, 6940, F378, Ink Advantage 4675, Ink Advantage 5645, Ink Advantage K209a; Photosmart 2570, 2573, 2578, 2608, 5520, 5521, 6520, C5100, C5188, C6100, C6188, Ink Advantage K510a; psc 1510s, 1510v, 1510xi, 1610xi, 2358 Photosmart
Detail
General
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day , Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
- Designed For
- HP 301 , HP Deskjet 5940xi, 6940, F378, Ink Advantage 4675, Ink Advantage 5645, Ink Advantage K209a , HP Photosmart 2570, 2573, 2578, 2608, 5520, 5521, 6520, C5100, C5188, C6100, C6188, Ink Advantage K510a , HP psc 1510s, 1510v, 1510xi, 1610xi, 2358 Photosmart
