Description
HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Day Exchange Hardware Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Designed For
- HP 301; Deskjet Ink Advantage 4675, Ink Advantage 5645, Ink Advantage 6525, Ink Advantage K209a; ENVY 4500; ENVY Inspire 7220e, 7221e, 7224e, 7920e, 7921e, 7924e; Photosmart 6520, C6180, Ink Advantage K510a; psc 1610, 2410, 2510 photosmart
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day , Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
- Designed For
- HP 301 , HP Deskjet Ink Advantage 4675, Ink Advantage 5645, Ink Advantage 6525, Ink Advantage K209a , HP ENVY 4500 , HP ENVY Inspire 7220e, 7221e, 7224e, 7920e, 7921e, 7924e , HP Photosmart 6520, C6180, Ink Advantage K510a , HP psc 1610, 2410, 2510 photosmart
