Description
HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Day Exchange Hardware Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Designed For
- HP 301; Deskjet 6940, Ink Advantage 4675, Ink Advantage 5645, Ink Advantage 6525, Ink Advantage K209a; Photosmart 5520, 5521, 6520, Ink Advantage K510a, Plus B209c, Plus B210c
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day , Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
- Designed For
- HP 301 , HP Deskjet 6940, Ink Advantage 4675, Ink Advantage 5645, Ink Advantage 6525, Ink Advantage K209a , HP Photosmart 5520, 5521, 6520, Ink Advantage K510a, Plus B209c, Plus B210c
