Specifications
Summary
- Product Description
- HPE Next Business Day Hardware Exchange plus 24x7 Software Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 3 years , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday , New releases update - 3 years , Product info support - web knowledge base access - 3 years
