Description
Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - extended service agreement - 5 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- Pro 400 G9; ProDesk 400 G2, 400 G4, 400 G5, 400 G6, 400 G7, 405 G4, 405 G8; ProOne 400 G4, 400 G5, 440 G4, 440 G5, 440 G9
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 5 years , Product info support - web knowledge base access - 5 years , New releases update - 5 years , Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday , Defective media retention - 5 years
Compatibility Information
- Designed For
- HP Pro 400 G9 , HP ProDesk 400 G2, 400 G4, 400 G5, 400 G6, 400 G7, 405 G4, 405 G8 , HP ProOne 400 G4, 400 G5, 440 G4, 440 G5, 440 G9
