Description
HP Supportpack Post-Warranty Service is an onsite, hardware-support service. It includes phone support, labor, parts and required travel by HP to supply the service for one year. Replaced parts become the property of HP.
Depending upon which Post-Warranty Supportpack you purchase, you will receive either 4-hour Onsite, Extended Hours Response, 4-Hour Onsite Response, 24 x 7 or Next Day Onsite Response to your technical issues. This service is provided for customers with qualified HP products, expired standard HP warranty, expired HP Supportpack or service agreement. HP Post Warranty Service extends product support for 1 year, provides convenient onsite service, maximizes uptime, enables you to predict and control cost of ownership. Now there is no need for expensive shipping or packaging.
Specifications
Summary
- Product Description
- Electronic HP Care Pack extended service agreement - 1 year - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 1 day
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- 1 day
Details
- Service & Support
- Extended service agreement - parts and labour - 1 year - on-site - response time: 1 day (distance from customer site - 160 km) - availability: 8/5 hours a day / days a week
