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HP Care Pack Critical Advantage L2 Technical Support 3 Years for iLO Advanced Pack

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Quicklinx: 7DJ0WS00 Mfr#: UZ708E
Contract Length: 3years
Response Type: Critical Advantage L2
Ordered upon request
£101.29 ex VAT
£121.54 inc VAT
Qty
Standard delivery Product out of stock. Due date unavailable.

Description

HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology.

CA includes proactive and reactive support for the products in your IT environment. CA is purchased and entitled on a per-product basis, and you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support and updates for HP software and the third-party software you've purchased from HP.

CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity.

In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment.

Specifications

Summary

Product Description
HPE Critical Advantage L2 - technical support - for HPE Integrated Lights-Out (iLO) Advanced Pack - 3 years
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
3 years
Service Availability
24 hours a day / 7 days a week
Software Title
HPE Integrated Lights-Out (iLO) Advanced Pack
Licence Qty
1 server


Detailed Specification

General

Type
Technical support
Service Included
Phone consulting
Full Contract Period
3 years
Service Availability
24 hours a day / 7 days a week

Software

Software Title
HPE Integrated Lights-Out (iLO) Advanced Pack
Licence Qty
1 server

Details

Service & Support
Phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday , New releases update - 3 years , Remote monitoring - 3 years

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Contract Length: 3years
Response Type: Critical Advantage L2
Brand: HP
Price Range Ex VAT: £100 - £150
Stock Status: Ordered upon request
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