Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Specifications
Summary
- Product Description
- HPE 6-Hour Call-To-Repair Hardware Support Post Warranty - extended service agreement - 1 year - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Repair Time
- 6 hours
- Service Availability
- 24 hours a day / 7 days a week
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Repair Time
- 6 hours
- Service Availability
- 24 hours a day / 7 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday , Extended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 1 year
