Description
This service provides you with responsive coverage available whenever you need it. Increase your equipment availability and productivity with round-the-clock onsite and remote support.
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Remote problem diagnosis and support
HPE services use electronic remote support tools to isolate your problem and facilitate resolution. -
Prompt onsite response
For issues that cannot be resolved remotely, an authorized HPE representative arrives at your site promptly after your call has been logged. HPE returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary.
Specifications
Summary
- Product Description
- HPE 4-Hour 24x7 Same Day Hardware Support - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 4 hours
- Service Availability
- 24 hours a day / 7 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
