Description
Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at a HP-designated repair center; and return of the operational unit to you.
Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; obtain consistent, expert hardware support backed by HP.
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Enjoy door-to-door service
HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product. -
Reduce your costs
For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support. -
Get high-quality support
HP's expert technicians have the tools and resources to repair your equipment properly.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Pick-Up and Return Service - extended service agreement - 3 years - pick-up and return
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Full Contract Period
- 3 years
- Repair Time
- 3-7 business days
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- HP 215 G1, 240 G10, 240 G7, 240 G8, 240 G9, 245 G10, 245 G8, 245 G9, 250 G10, 250 G3, 250 G4, 250 G5, 250 G6, 250 G7, 250 G8, 250 G9, 255 G10, 255 G3, 255 G4, 255 G5, 255 G6, 255 G7, 255 G8, 255 G9, 340 G7, 340S G7, 348 G5, 350 G2, 355 G2; Mobile Thin Client mt245; x2
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Full Contract Period
- 3 years
- Repair Time
- 3-7 business days
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - pick-up and return - repair time: 3-7 business days - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday , Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 3 years
Compatibility Information
- Designed For
- HP 215 G1 Notebook, 240 G10 Notebook, 240 G7 Notebook, 240 G8 Notebook, 240 G9 Notebook, 245 G10 Notebook, 245 G8 Notebook, 245 G9 Notebook, 250 G10 Notebook, 250 G3 Notebook, 250 G4 Notebook, 250 G5 Notebook, 250 G6 Notebook, 250 G7 Notebook, 250 G8 Notebook, 250 G9 Notebook, 255 G10 Notebook, 255 G3 Notebook, 255 G4 Notebook, 255 G5 Notebook, 255 G6 Notebook, 255 G7 Notebook, 255 G8 Notebook, 255 G9 Notebook, 340 G7 Notebook, 340S G7 Notebook, 348 G5 Notebook, 350 G2 Notebook, 355 G2 Notebook , HP Mobile Thin Client mt245 , HP x2 210 G2
