Specifications
Summary
- Product Description
- HPE 24x7 Software Technical Support - technical support - for Microsoft / Novell Software - 1 year - 10 incident
- Service & Support
- Technical support
- Service Included
- Phone consulting
- Full Contract Period
- 1 year - 10 incident
- Service Availability
- 24 hours a day / 7 days a week
- Software Title
- Microsoft / Novell Software
Detailed Specification
General
- Type
- Technical support
- Service Included
- Phone consulting
- Full Contract Period
- 1 year - 10 incident
- Service Availability
- 24 hours a day / 7 days a week
Software
- Software Title
- Microsoft / Novell Software
Details
- Service & Support
- New releases update - 1 year , Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday - 10 incidents , Fax-on-demand - 1 year - availability: 24 hours a day / Monday-Sunday , Web knowledge base access - 1 year , E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday