Description
HP Care Pack Services are support packages that expand and extend standard warranties for HP hardware and software. HP Care Pack Services provide hardware and software support, installation services, education services and premium support options to meet the needs of business-critical IT environments. They help IT professionals use hardware and software effectively. They provide proactive support to help prevent system downtime. And when failures do occur, they provide the level of response you need to meet the needs of your business - whenever and wherever you need it.
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Comprehensive support
The Electronic HP Care Pack offers support for a wide range of HP products, ensuring that users receive timely assistance whenever needed. -
Tailored assistance
Tailored assistance is a key feature that meets the unique needs of businesses by providing support based on specific product usage.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Business Day Hardware Exchange - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- PageWide Pro 477dw, 477dwt
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday , Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday , Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday
Compatibility Information
- Designed For
- HP PageWide Pro 477dw, 477dwt
