Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
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We'll be there the next business day
In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week. -
Support you can count on
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support. -
Help is on the line - or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Premium Care Service - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next day
- Designed For
- Elite x360; EliteBook 745 G5 Notebook, 755 G5 Notebook, 830 G9 Notebook, 835 G9 Notebook, 840 G9 Notebook, 845 G9 Notebook, 860 G10 Notebook, 860 G9 Notebook, 865 G9 Notebook; EliteBook Folio 1020 G1; Pro x2; ProBook 640 G1 Notebook, 640 G2 Notebook, 650 G1 Notebook, 650 G2 Notebook, 655 G1 Notebook
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next day
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: next day , Technical support - phone consulting - 3 years - availability: 13 hours a day / Monday-Saturday , Technical support - remote diagnosis - 3 years , Product info support - web knowledge base access - 3 years
Compatibility Information
- Designed For
- HP Elite x360 830 G10 Notebook, 830 G9 Notebook , HP EliteBook 745 G5 Notebook, 755 G5 Notebook, 830 G9 Notebook, 835 G9 Notebook, 840 G9 Notebook, 845 G9 Notebook, 860 G10 Notebook, 860 G9 Notebook, 865 G9 Notebook , HP EliteBook Folio 1020 G1 , HP Pro x2 612 G2 , HP ProBook 640 G1 Notebook, 640 G2 Notebook, 650 G1 Notebook, 650 G2 Notebook, 655 G1 Notebook