Description
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
-
We'll be there the next business day
In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week. -
Support you can count on
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support. -
Help is on the line - or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person. -
Stay in control of your data
Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Premium Care Service with Defective Media Retention - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- HP 260 G3, 280, 280 G5, Collaboration G6, Z1 G8; Elite 600 G9, Slice for Meeting Rooms G2, Slice G2; EliteDesk 705 G5, 800 G5, 80X G6, 80X G8; EliteOne 800 G6, 800 G8; ProDesk 40X G4, 40X G6, 600 G5, 600 G6; ProOne 400 G5, 600 G5, 600 G6; Workstation Z1 G5, Z1 G6, Z2, Z2 G5, Z2 G8; ZCentral 4R
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: next day - availability: 9 hours a day / Monday-Friday , Technical support - phone consulting - 3 years - availability: 13 hours a day / Monday-Saturday , Technical support - remote diagnosis - 3 years , Product info support - web knowledge base access - 3 years , Defective media retention - 3 years
Compatibility Information
- Designed For
- Sprout Pro by HP G2 , HP 260 G3, 280 G3, 280 G5, 280 Pro G5, 290 G3, Collaboration G6, Z1 G8 , HP Elite 600 G9, Slice, Slice for Meeting Rooms, Slice for Meeting Rooms G2 for Intel Unite, Slice G2 Audio Ready with Microsoft Teams Rooms, Slice G2 Audio Ready with Zoom Rooms, Slice G2 Partner Ready with Microsoft Teams Rooms, Slice G2 with Intel Unite, Slice G2 with Microsoft Teams Rooms, Slice G2 with Zoom Rooms , HP EliteDesk 700 G1, 705 G1, 705 G3, 705 G4, 705 G5, 800 G1, 800 G2, 800 G3, 800 G4, 800 G5, 800 G6, 800 G8, 805 G6, 805 G8 , HP EliteOne 1000 G2, 800 G1, 800 G4, 800 G6, 800 G8 , HP ProDesk 400 G4, 400 G5, 400 G6, 405 G4, 405 G6, 600 G1, 600 G3, 600 G4, 600 G5, 600 G6 , HP ProOne 400 G4, 400 G5, 600 G1, 600 G3, 600 G4, 600 G5, 600 G6 , HP Workstation Z1 G5 Entry, Z1 G6 Entry, Z2 G4, Z2 G5, Z2 G8, Z2 Mini G3 Entry, Z2 Mini G3 Performance, Z2 Mini G4 Entry, Z2 Mini G4 Performance, Z2 Mini G5, Z230, Z240, Z4 G4, Z420, Z440, Z6 G4, Z620, Z640, Z820 , HP ZCentral 4R , HP Compaq Elite 8300 PC
