Description
You won't be down for long with HP Next Business Day Exchange Service. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging.
Features
We're ready to ship a replacement if needed. You'll get it the next business day so you'll be back up and running fast, and we provide everything you need to ship your failed unit back to us.
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Reliable Support Services
The extended service agreement ensures assistance for hardware needs, offering both replacement and consulting services that cater to customer requirements. -
Swift Replacement Options
With next business day response time, users can expect replacements to be shipped promptly, reducing disruptions to business activities.
Specifications
Summary
- Product Description
- Electronic HP Care Pack Next Business Day Exchange Hardware Support - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- Scanjet Pro 3000 s3, 3000 s4 Sheet-feed
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Return Shipment
- At manufacturer expense
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday , Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday , Technical support - remote monitoring - 3 years
Compatibility Information
- Designed For
- HP Scanjet Pro 3000 s3, 3000 s4 Sheet-feed