Description
Platinum Service 3 year upgrade to standard warranty - onsite service within 8 hours of fault reports and fix within 8 hours, technician visit with full spares kit, scanner replacement if repair not possible. Also includes accidental damage cover. Geared towards business critical support of customers whose scanning is an integral part of their business operations, Fujitsu On-Site Repair Services are focused on fixing your equipment on the first visit.
Specifications
Summary
- Product Description
- Fujitsu Assurance Program Platinum - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 8 hours
- Repair Time
- 8 hours
- Service Availability
- 8 hours a day / 5 days a week
- Designed For
- Fi-7260
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 8 hours
- Repair Time
- 8 hours
- Service Availability
- 8 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: 8 hours - repair time: 8 hours - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday , Technical support - phone consulting - 3 years , Product info support - web support - 3 years , Technical support - remote administration - 3 years , Extended service agreement - replacement - 3 years - shipment , Accidental damage coverage - 3 years
Compatibility Information
- Designed For
- Fujitsu fi-7260
