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Fujitsu Assurance Program Gold Extended Service Agreement 5 Years for ScanSnap iX500

Fujitsu Assurance Program Gold Extended Service Agreement 5 Years for ScanSnap iX500

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Quicklinx: CN09WS00 Mfr#: UP-60-GOLD-IX500
Discontinued

Description

Gold Service 5 year upgrade to standard warranty - Advance Exchange within 1-2 days with telephone, online and remote desktop support. Parts, labor and shipping included. Fujitsu's Exchange service comprises of rapid permanent replacement of the faulty scanner and includes: Delivery of a replacement scanner (becomes customers property). Collection of the faulty scanner (becomes property of Fujitsu). Two way shipping costs. Spare Parts and Labor to repair the faulty scanner.

Specifications

Summary

Product Description
Fujitsu Assurance Program Gold - extended service agreement - 5 years - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Full Contract Period
5 years
Response Time
1-2 days
Service Availability
8 hours a day / 5 days a week
Designed For
ScanSnap iX500, iX500 Deluxe


Detail

General

Service Included
Replacement
Location
Shipment
Full Contract Period
5 years
Response Time
1-2 days
Service Availability
8 hours a day / 5 days a week

Details

Service & Support
Extended service agreement - replacement - 5 years - shipment - response time: 1-2 days , Extended service agreement - parts and labour - 5 years - response time: 1-2 days - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday , Technical support - phone consulting - 5 years , Technical support - web support - 5 years , Technical support - remote administration - 5 years , Accidental damage coverage - 5 years

Compatibility Information

Designed For
Fujitsu ScanSnap iX500, iX500 Deluxe
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