Description
Gold Service 3 year upgrade to standard warranty - Onsite service, technician with full spare parts kit will arrive within 8 hours of fault being reported, includes 1 preventative maintenance visit per year. Scanner will be replaced if repair not possible. Geared towards business critical support of customers whose scanning is an integral part of their business operations, Fujitsu On-Site Repair Services are focused on fixing your equipment on the first visit.
Specifications
Summary
- Product Description
- Fujitsu Assurance Program Gold - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 8 hours
- Repair Time
- 8 hours
- Service Availability
- 8 hours a day / 5 days a week
- Designed For
- Fi-6670, 6670A
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- 8 hours
- Repair Time
- 8 hours
- Service Availability
- 8 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: 8 hours - repair time: 8 hours - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday , Technical support - phone consulting - 3 years , Technical support - web support - 3 years , Technical support - remote administration - 3 years , Extended service agreement - replacement - 3 years , Technical support - preventive maintenance - 3 years - on-site - 1 incident per year
Compatibility Information
- Designed For
- Fujitsu fi-6670, 6670A