Description
Gold Service 3 year upgrade to standard warranty - Advance Exchange within 1-2 days with telephone, online and remote desktop support. Parts, labor and shipping included. Fujitsu's Exchange service comprises of rapid permanent replacement of the faulty scanner and includes: Delivery of a replacement scanner (becomes customers property). Collection of the faulty scanner (becomes property of Fujitsu). Two way shipping costs. Spare Parts and Labor to repair the faulty scanner.
Specifications
Summary
- Product Description
- Fujitsu Assurance Program Gold - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Response Time
- 1-2 days
- Service Availability
- 8 hours a day / 5 days a week
Detailed Specification
General
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Response Time
- 1-2 days
- Service Availability
- 8 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: 1-2 days - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday , Technical support - phone consulting - 3 years , Technical support - web support - 3 years , Technical support - remote administration - 3 years
