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Fujitsu 5 Year On-Site Service 5x9 for TX1310

Fujitsu 5 Year On-Site Service 5x9 for TX1310

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Quicklinx: 7V6XWS00 Mfr#: FSP:GA5S00Z00GBY12
Discontinued

Description

On-site Service customer logs a call with the help desk over the telephone. The support technicians will attempt to resolve the problem using remote diagnostics or directly over the telephone. If this is not possible or when the process highlights that a specific component in the hardware must be replaced a Fujitsu Technology Solutions service partner will be dispatched to the customer site arriving within the contracted service time. The repair will be completed at the customer's location. The customer pays nothing more.

Specifications

Summary

Product Description
Fujitsu Support Pack On-Site Service - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Service Availability
9 hours a day / 5 days a week
Designed For
PRIMERGY TX100 S1, TX100 S2, TX100 S3, TX100 S3p, TX1310 M1


Detail

General

Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Service Availability
9 hours a day / 5 days a week

Details

Service & Support
Extended service agreement - parts and labour - 5 years - on-site - availability: 9 hours a day / Monday-Friday , Technical support - phone consulting - 5 years

Compatibility Information

Designed For
Fujitsu PRIMERGY TX100 S1, TX100 S2, TX100 S3, TX100 S3p, TX1310 M1
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