Description
Collect-&-Return Service customer places a call to the help desk. If the malfunction cannot be repaired by the help desk technicians over the phone the customer will be issued with a repair number. This will trigger a pickup by one of Fujitsu Technology Solutions' transport providers. The defective unit will be collected from the customers address. After completion of the repair in a Fujitsu Technology Solutions repair-center the product will be returned to the customers premises.
Specifications
Summary
- Product Description
- Fujitsu Support Pack Collect & Return Service - extended service agreement - 3 years - pick-up and return
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Full Contract Period
- 3 years
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- LIFEBOOK E733, E743, E753, E781, E782, S761, S781, S782, S792
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Full Contract Period
- 3 years
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - pick-up and return - availability: 9 hours a day / Monday-Friday , Technical support - phone consulting - 3 years
Compatibility Information
- Designed For
- Fujitsu LIFEBOOK E733, E743, E753, E781, E781 Channel Notebook, E781 Security selection, E782, E782 Channel, E782 Performance Selection, E782 proGREEN, S761, S761 Security selection, S781, S781 Security selection, S782, S782 Channel, S782 Performance Selection, S782 proGREEN, S792, S792 Performance Selection, S792 Security Selection
