Description
Collect-&-Return Service customer places a call to the help desk. If the malfunction cannot be repaired by the help desk technicians over the phone the customer will be issued with a repair number. This will trigger a pickup by one of Fujitsu Technology Solutions' transport providers. The defective unit will be collected from the customers address. After completion of the repair in a Fujitsu Technology Solutions repair-center the product will be returned to the customers premises.
Specifications
Summary
- Product Description
- Fujitsu Support Pack Collect & Return Service - extended service agreement - 3 years - pick-up and return
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Full Contract Period
- 3 years
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- LIFEBOOK E554, E751, E751 proGREEN, E752, E752 Office Selection, P702, P702 Security Selection, S751, S751 proGREEN, S752, S752 Office Selection, S762
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- Pick-up and return
- Full Contract Period
- 3 years
- Service Availability
- 9 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - pick-up and return - availability: 9 hours a day / Monday-Friday , Technical support - phone consulting - 3 years
Compatibility Information
- Designed For
- Fujitsu LIFEBOOK E554, E751, E751 proGREEN, E752, E752 Office Selection, P702, P702 Security Selection, S751, S751 proGREEN, S752, S752 Office Selection, S762
