Description
Should the system develop a fault, Dell's CAR Service can provide a collect, repair and return service after completion of the support procedures listed below (including a problem diagnosis service via website or telephone) for the duration of the service period .
-
Extended coverage
Enjoy peace of mind with a 3-year basic onsite service agreement from Dell, ensuring your product is protected for longer. This comprehensive coverage includes parts and labor, addressing any issues that arise with efficiency and expertise. -
Comprehensive support
Benefit from a variety of support options throughout the service period. With on-site service, phone consulting, and web support included, you have access to professional assistance whenever you need it, ensuring minimal downtime and maximum productivity.
Specifications
Summary
- Product Description
- Dell Upgrade from 1Y Collect & Return to 3Y Basic Onsite - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Designed For
- XPS 12, 12 (9Q33), 13, 13 (9343), 13 9350, 13 Ultrabook, 14, 15 (9530)
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD , Technical support - phone consulting - 3 years , Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- Dell XPS 12, 12 (9Q33), 13, 13 (9343), 13 9350, 13 Ultrabook, 14, 15 (9530)
