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Dell R230 1Y NBD to 3Y NBD+D18

Dell R230 1Y NBD to 3Y NBD+D18

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Quicklinx: CWHVWS00 Mfr#: 890-29471
Discontinued

Description

Next Business Day (NBD) is hardware support. Should the system develop a fault, Dell's NBD Service can place a service technician at the customer's location after completion of the support procedures (including a problem diagnosis service via website or phone) and, for the duration of the service period, provide a parts and labor service.

Specifications

Summary

Product Description
Dell 1Y NBD > 3Y NBD - Upgrade from [1Y Next Business Day] to [3Y Next Business Day] - extended service agreement - 2 years - 2nd/3rd year - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Support Period
2nd and 3rd year
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week
Designed For
EMC PowerEdge R230


Detailed Specification

General

Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Support Period
2nd and 3rd year
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week

Details

Service & Support
Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday , Technical support - phone consulting - 2 years , Technical support - web support - 2 years , Technical support - e-mail consulting - 2 years

Compatibility Information

Designed For
Dell EMC PowerEdge R230
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