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Dell ProSupport with Mission Critical Upgrade from 1 Year ProSupport NBD On-Site to 3 Years On-Site

Dell ProSupport with Mission Critical Upgrade from 1 Year ProSupport NBD On-Site to 3 Years On-Site

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Quicklinx: BHD8WS00 Mfr#: 782-10040
Ordered upon request
£400.59 ex VAT
£480.70 inc VAT
Qty
Standard delivery Product out of stock. Due date unavailable.

Description

Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained experts based in North America, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.

Specifications

Summary

Product Description
Dell ProSupport with Mission Critical upgrade from 1 Year ProSupport Next Business Day Onsite - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours ( for critical issues )
Service Availability
24 hours a day / 7 days a week
Designed For
PowerEdge R320


Detail

General

Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours ( for critical issues )
Service Availability
24 hours a day / 7 days a week

Details

Service & Support Details
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For
Dell PowerEdge R320

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Contract Length: 3years
Response Type: With Mission Critical upgrade from 1 Year ProSupport Next Business Day Onsite
Brand: Dell
Price Range Ex VAT: 300 - 500

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