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Dell ProSupport Plus w/ Mission Critical Upgrade from 3 Yrs ProSupport NBD On-Site to 5 Yrs On-Site

Dell ProSupport Plus w/ Mission Critical Upgrade from 3 Yrs ProSupport NBD On-Site to 5 Yrs On-Site

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Quicklinx: BGSZWS00 Mfr#: 782-10164
Ordered upon request
£1,530.93 ex VAT
£1,837.11 inc VAT
Qty
Standard delivery Product out of stock. Due date unavailable.

Description

Dell is pleased to provide Dell ProSupport Plus for select servers, storage systems network devices, and virtualized infrastructure solutions. In addition to the features, this Service provides technical support options (telephone, Internet, etc.) account management, maintenance and service, parts, with related labor services to repair or replace defect(s) in workmanship pursuant to and occurring within the service period applicable to Customer's Supported Product.

Specifications

Summary

Product Description
Dell ProSupport Plus with Mission Critical upgrade from 3 Years ProSupport Next Business Day Onsite - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours ( for critical issues )
Service Availability
24 hours a day / 7 days a week
Designed For
PowerEdge R520


Detail

General

Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours ( for critical issues )
Service Availability
24 hours a day / 7 days a week

Details

Service & Support Details
Extended service agreement - parts and labour - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For
Dell PowerEdge R520

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Contract Length: 5years
Response Type: With Mission Critical upgrade from 3 Years ProSupport Next Business Day Onsite
Brand: Dell
Price Range Ex VAT: 1500+

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