Description
Dell is pleased to provide Dell ProSupport Plus for select servers, storage systems network devices, and virtualized infrastructure solutions. This Service provides technical support options (telephone, Internet, etc.) account management, maintenance and service, parts, with related labor services to repair or replace defect(s) in workmanship pursuant to and occurring within the service period applicable to Customer's Supported Product(s).
Specifications
Summary
- Product Description
- Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport Plus - extended service agreement - 5 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- Next business day
- Service Availability
- 10 hours a day / 5 days a week
- Designed For
- Precision T7400, T7500, T7600, T7600 Advanced, T7600 Base, T7600 Essential, T7610; Precision Tower 7810, 7910
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- Next business day
- Service Availability
- 10 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday , Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- Dell Precision T7400, T7500, T7600, T7600 Advanced, T7600 Base, T7600 Essential, T7610 , Dell Precision Tower 7810, 7910
