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Dell ProSupport Plus Upgrade from 1 Year Next Business Day On-Site Extended Service Agreement

Dell ProSupport Plus Upgrade from 1 Year Next Business Day On-Site Extended Service Agreement

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Quicklinx: BJ56WS00 Mfr#: 890-20844
Discontinued

Description

Dell is pleased to provide Dell ProSupport Plus for select servers, storage systems network devices, and virtualized infrastructure solutions. This Service provides technical support options (telephone, Internet, etc.) account management, maintenance and service, parts, with related labor services to repair or replace defect(s) in workmanship pursuant to and occurring within the service period applicable to Customer's Supported Product(s).

Specifications

Summary

Product Description
Dell Upgrade from 1Y Basic Onsite to 1Y ProSupport Plus - extended service agreement - 1 year - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week
Designed For
Precision 5510, M3800


Detailed Specification

General

Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week

Details

Service & Support
Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday , Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday , Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday , Technical support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 1 year - availability: 24 hours a day / Monday-Sunday , Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For
Dell Precision 5510, M3800
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