Description
ProSupport Plus is the only complete support service that combines priority access to expert support, accidental damage repair, and proactive monitoring for automatic issue prevention and resolution. It is designed to provide maximum support with minimal effort for you. As the first premium service for PCs and tablets that automates support, ProSupport Plus prevents issues before they occur and quickly resolve issues when they do.
Specifications
Summary
- Product Description
- Dell Upgrade from 1Y ProSupport to 1Y ProSupport Plus - extended service agreement - 1 year - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- Next business day
- Service Availability
- 10 hours a day / 5 days a week
- Designed For
- Precision 3510, M2800
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 1 year
- Response Time
- Next business day
- Service Availability
- 10 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday , Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday , Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday , Technical support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 1 year - availability: 24 hours a day / Monday-Sunday , Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Compatibility Information
- Designed For
- Dell Precision 3510, M2800
