Description
For Customers with Next Business Day Onsite Service, during the telephonebased troubleshooting, the Dell Technician will determine if an on- site service technician must be dispatched to support a Qualified Incident. For Next Business Day Onsite Service, a technician will typically arrive on- site the next business day.
Specifications
Summary
- Product Description
- Dell 1Y CAR > 3Y NBD - Upgrade from [1Y Collect & return] to [3Y Next Business Day] - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 10 hours a day / 5 days a week
- Designed For
- Inspiron 13 7347, 13 7348, 14 3442, 14 5447, 14 7437, 15 3531, 15 3537, 15 3541, 15 3542, 15 3543, 15 3551, 15 5547, 15 5548, 15 7548, 15R 5547, 17 5748, 17 5749, 17 7746, 5458, 5558, 5759
Detailed Specification
General
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 10 hours a day / 5 days a week
Details
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday , Technical support - phone consulting - 3 years
Compatibility Information
- Designed For
- Dell Inspiron 13 7347, 13 7348, 14 3442, 14 5447, 14 7437, 15 3531, 15 3537, 15 3541, 15 3542, 15 3543, 15 3551, 15 5547, 15 5548, 15 7548, 15R 5547, 17 5748, 17 5749, 17 7746, 5458, 5558, 5759
