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Dell Next Business Day On-Site Service Extended Service Agreement 2 Years On-Site

Dell Next Business Day On-Site Service Extended Service Agreement 2 Years On-Site

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Quicklinx: BWKRWS00 Mfr#: 890-12831
Discontinued

Description

Next Business Day On-site Service includes, from the date of delivery, a support service designed to assist in giving you peace of mind. Should the system develop a fault, Dell's NBD Service can place a service technician at the customer's location after completion of the support procedures and, for the duration of the service period, provide a parts and labor service.

Next Business Day On-site Service covering labor and the repair or replacement of parts in the main system unit, including monitor, keyboard and mouse.

Dell's Next Business Day On-Site Service (NBD) can place a Dell-certified engineer at the customer's location the following business day, after completion of telephone-based troubleshooting when a Dell technician accepts and logs a system fault call before 17:00 Monday-Friday, subject to parts availability.

Specifications

Summary

Product Description
Dell 1Y Basic NBD > 3Y Basic NBD - Upgrade from [1 year Basic Warranty - Next Business Day] to [3 years Basic Warranty - Next Business Day]. - extended service agreement - 2 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Support Period
2nd and 3rd year
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week
Designed For
Laser Printer B2360d, B2360dn


Detail

General

Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Support Period
2nd and 3rd year
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week

Details

Service & Support
Extended service agreement - parts and labour - 2 years - on-site - response time: next business day - availability: 10 hours a day (8:00 AM - 6:00 PM) / Monday-Friday , Technical support - phone consulting - 2 years

Compatibility Information

Designed For
Dell Laser Printer B2360d, B2360dn
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